We heard all of you loud and clear and we're just struggling to figure out exactly how much this is going to cost Backblaze, or exactly how much of that cost we plan on passing on to customers and what that looks like. No, I can ALMOST guarantee you the Backblaze data retention policy is about to change, and possibly within a week. > Kind of shows your/BB's stand is clear on it, right? > And data retention! You didn't even touch upon it. If that is the case, what if we built something that looks IDENTICAL to the local Finder or Explorer but in a web page would that make some people more happy? I assumed that pixel-for-pixel the interface of local restore would match the pixels in "the browser restore interface"? Is there an assumption that if it is a local application, then there would not be a "tree view" you see in the web and instead you would get something that looks like a Macintosh Finder or a Windows native "Explorer" interface? > I may just want 5GB out of my 3TB, even for that "the browser restore interface" is just sad. It is a lot of valid feedback, we're doing a lot of emergency planning this week, but when the smoke clears we'll definitely start figuring out a "local restore". Now that's a design problem you shouldn't even have in the first place :( Kind of shows your/BB's stand is clear on it, right?Īnd I forgot that you need my encryption password for sending me that hard disk. You know, I may just want 30GB out of my 3TB, or hell maybe even 5GB and even for that " the browser restore interface" is just sad.Īs a customer I would urge you to have a look at it and maybe listen to customers on it (or future customers :))Īnd data retention! You didn't even touch upon it. (I didn't know about international shipping, thank you for telling me) I don't want to rely on that and I honestly am not looking forward to cover whatever little (or more) cost that is and being out of USA it will be more and then the hassle of returning is even worse. A way to restore that is from the app and that can withstand disconnection, gap of hours, or maybe days - right inside your really awesome app (I mean it) with partial download and shit.Ģ. I mean I am glad if you offer that but I want:ġ. I am sorry if I am sounding like an obstinate whiner but no, I don't want that. Hey Brian, so nice of you to be commenting here. I feel confident about backup apps with a GUI - I find it intuitive to customize and can see in one look (or maybe keep seeing) what's happening if I want to. I already backup my Dropbox folder to Tarsnap (which has a kind of okay GUI now), I will look at Glacier or a VPS and backup using something like Attic or Borg. I will stick to CrashPlan for the time being and go for the 1 year Small Business plan (at 75% discount for existing Home customers) but beyond that or maybe even before that I am looking at something solid and self-hosted. I guess it's tough luck if you are in a different country, or different continent altogether. Yes, even if you have to download a 15GB file you do it in the browser or ask them to ship the hard disk to you. I have mentioned before, I think here on HN too, the data retention policy is just too bad and their reasoning for it, that "it's not an archiving tool", is beyond ridiculous.Īnd then their interface for restoring files is only from the website. After we are done talking about Backblaze as a snappy app (yes, it has always been many times faster than CrashPlan), cleaner and simpler interface (no doubt here), a lot faster speed (this has been my experience and seems to be the case with a lot of people), it really isn't much good as a backup service choice.
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